Description of Goods
While we strive to provide 100% accurate descriptions of our products, achieving absolute precision in measurements, colors, and shapes can be challenging for certain items. As our luxury handmade furniture is crafted and finished by hand, slight variations may occur. The photographic representation of the products may not perfectly match the actual item.
Due to the lost wax casting process used in our brass furniture, natural characteristics such as surface variations and faint pin-sized marks, that are intrinsic to brass crafted through this method, contributing to the unique, organic style that defines our pieces and aligns with modern luxury decor.
Product Care
Brass is an exceptionally durable material, making it ideal for both indoor and outdoor use. However, sharp objects may scratch the surface patina. Over time, brass will naturally oxidize and lose its shine, particularly in coastal or high-salinity environments. This aging process is a normal characteristic of handcrafted brass and can be easily reversed.
We offer two finishes for our brass furniture: Polished Brass (Gold) and Matte Black.
- Matte Black: This finish is completely maintenance-free and retains its original appearance over time.
- Polished Brass: To preserve the authenticity of the material, we intentionally avoid applying a lacquer coating. This allows you to easily restore its original shine whenever needed. Simply use a metal polish cream and gently buff the surface with a clean, soft cloth.
Production/Delivery Timeline
- Every piece is made to order, with production taking a minimum of 6–8 weeks.
- We’ll provide a confirmed timeline once your order is finalized, ensuring your piece is crafted just for you.
Damages & Return
Inspect Upon Arrival
- Please inspect your luxury handmade furniture upon delivery. If any items arrive damaged, contact us via email within 7 days of receipt.
What to Include
- Keep all original packaging.
- Take clear photos of the damaged item and packaging to assist with the inspection.
Resolution Process
- If damage is reported, we will evaluate the situation and provide a repair or replacement based on the circumstances.
Important Note
While we strive to fulfill your order promptly, occasional delays during transit may occur beyond our control.
Description of Goods
Each piece of solid acacia wood furniture is one of a kind, with its own natural colors, shades, and grain patterns. Features such as cracks, knots, holes, or splits are not imperfections but inherent characteristics that highlight the authenticity of real wood and the artisan craftsmanship behind our luxury handmade furniture.
Over time, natural movement between wood planks may occur due to changes in weather, environment, and humidity. This is expected in solid wood and reflects its living nature.
Product Care
To maintain the beauty of your acacia wood furniture:
- Wipe up spills immediately with a soft, damp cloth and dry thoroughly.
- Avoid harsh chemicals; use mild soapy water or a wood-specific cleaner, wiping along the grain.
- For rough finishes, use a soft cloth or brush rather than synthetic materials.
- Protect surfaces with coasters or pads, and avoid dragging objects across the furniture.
- Keep your furniture indoors, away from direct sunlight and excess moisture to prevent fading, cracking, or mold.
Routine Maintenance
- Clean regularly and check hardware for any loosening.
- For minor stains, gently use a baking soda paste if needed.
- Avoid abrasive or acidic cleaners to preserve the natural elegance of your luxury handmade pieces.
Production/ Delivery Timeline
- Every piece is made to order, with production taking a minimum of 6–8 weeks.
- We’ll provide a confirmed timeline once your order is finalized, ensuring your piece is crafted just for you.
Damages & Return
Inspect Upon Arrival
- Please inspect your luxury handmade furniture upon delivery. If any items arrive damaged, contact us via email within 7 days of receipt.
What to Include
- Keep all original packaging.
- Take clear photos of the damaged item and packaging to assist with the inspection.
Resolution Process
- If damage is reported, we will evaluate the situation and provide a repair or replacement based on the circumstances.
Important Note
While we strive to fulfill your order promptly, occasional delays during transit may occur beyond our control.
Description of Goods
Product Care
Aging & Oxidation
Because bronze contains a high amount of copper, it naturally oxidizes over time when exposed to the elements:
- Bronze will slowly develop a green patina, aging into a Verdi Green tone.
- Green will deepen into a darker green hue as it continues to oxidize.
This natural aging process gives each piece a unique character over time.
Maintenance & Care
To maintain the original appearance of your bronze fountain or sculpture, regular care is essential.
The most effective method is waxing, which:
- Helps remove surface oxidation and dirt
- Protects the bronze from moisture and environmental exposure
- Preserves the finish and sheen
Which Wax to Use:
- Use Brown Wax for Bronze finishes
- Use Clear Wax for Green finishes
- We recommend Kiwi Wax, though other waxes specifically designed for bronze care are also suitable.
How Often to Wax:
- Several times per year is ideal
- Wax more frequently in humid climates or during extreme weather conditions
How to Apply Wax
- Apply Wax: Use a paintbrush to apply a thin, even coat of wax. Focus on detailed areas that may trap dirt or moisture.
- Let It Set: Allow the wax to sit for a few minutes.
- Polish: Buff the surface with a clean rag or electric buffer until a natural shine appears.
- Repeat if Needed: If oxidation is still visible, reapply wax and polish again.
Production/Delivery Timeline
- Every piece is made to order, with production taking a minimum of 6–8 weeks.
- We’ll provide a confirmed timeline once your order is finalized, ensuring your piece is crafted just for you.
Damages & Return
Inspect Upon Arrival
- Please inspect your luxury handmade furniture upon delivery. If any items arrive damaged, contact us via email within 7 days of receipt.
What to Include
- Keep all original packaging.
- Take clear photos of the damaged item and packaging to assist with the inspection.
Resolution Process
- If damage is reported, we will evaluate the situation and provide a repair or replacement based on the circumstances.
Important Note
While we strive to fulfill your order promptly, occasional delays during transit may occur beyond our control.